Reports Storage Limitation for Apex One as a Service
Product Includes:Trend Vision One™ Standard Endpoint ProtectionApex One as a ServiceThis advisory provides information about the Apex One as a Service Report Storage Limitation.
Resuming Update of Trend Micro Apex One™ Relevance Rule Pattern
The December 2024 maintenance for Trend Micro Apex One as a Service introduced an enhancement that allows adjustments on monitoring levels for your Trend Vision One™ and Apex One as a Service security agents. This enhancement offers a flexible and customizable approach to balancing noise and detections.
Supported Trend Micro Products/Versions
The following section lists all Trend Micro products/versions that are considered current and are fully supported by Trend Micro, along with milestone dates (End-of-Sale and End-of-Life) that have been formally announced.Please refer to Trend Micro’s latest End-of-Life Policy for more information on milestone definitions and standard timelines. You can also view the products/versions that have reached End-of-Life in the past 12 months here.
End-of-Life Trend Micro Products/Versions
The following section lists all Trend Micro products and versions that have reached End-of-Life (EOL) status (formerly End-of-Support or EOS) in the last twelve (12) months and are no longer actively supported by Trend Micro. If the product/version you are looking for is not listed below, it is either still supported or is an older version that has been End-of-Life for more than 12 months.Please refer to Trend Micro’s latest End-of-Life Policy for more information on milestone definitions and standard timelines.
Trend Micro Endpoint Compatibility Issues with Microsoft Update KB5052093
Trend Micro has received reports of compatibility issue between Trend Micro Endpoint solutions and Windows 11 Microsoft Update (KB5052093). Affected endpoints would show “Bad image” popup errors: Dism.exe - Bad ImageC:\WINDOWS\system32\tmumh\20019\AddOn\8.55.0.1333\TmUmEvt64.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc0000428. Dism.exe - Bad ImageC:\WINDOWS\system32\tmumh\20019\TmMon\2.9.0.1205\tmmon64.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc0000428.
Trend Micro Apex One™ as a Service: Pattern Update Unsuccessful (March 2025)
Trend Micro has received reports on pattern update failures affecting Trend Micro Apex One as a Service / Trend Vision One™ Standard Endpoint Protection instances.This problem is due to incorrect backend settings.
Trend Micro Apex One™ as a Service - unable to access web console
Trend Micro has received reports of issues accessing the Apex One as a Service web console.This problem is due to invalid settings in the backend configuration file of Apex One as a Service.
2025 Maintenance Schedule for Trend Micro Apex One™ as a Service
Trend Micro Apex One™ as a Service is scheduled to perform regular monthly maintenance during the following dates and times (See latest entry):The maintenance schedule from July 2023 onward also applies to Trend Vision One™ Endpoint Security - Standard Endpoint Protection.
Trend Micro endpoint compatibility issues with Microsoft update KB5050094
Trend Micro is currently investigating a compatibility issue between Trend Micro Apex One™, Trend Micro Apex One™ as a Service, and Trend Micro™ Worry-Free™ Business Security Services where the Real-time Scan service stops running after installing Microsoft Update KB5050094 available for Windows 11 24H2.Current investigations indicate that this issue affects Trend Micro endpoints with the Data Loss Prevention (DLP) feature enabled.
Matrix of supported Windows OS and support dates for Apex One™/Trend Vision One™ Endpoint Security – Standard Endpoint Protection
This article lists all support dates of Apex One/Trend Vision One Endpoint Security – Standard Endpoint Protection and Windows OS. Please refer to this article for OS support policy.
