Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Deep Discovery Email Inspector (DDEI) 3.1 EN Critical Patch Build 1227 is now available

    • Updated:
    • 18 Mar 2020
    • Product/Version:
    • Deep Discovery Email Inspector 3.1
    • Platform:
    • N/A
Summary

Deep Discovery Email Inspector (DDEI) 3.1 EN Critical Patch (CP) Build 1227 has been released and is now available in the Download Center.

This critical patch addresses the following issues:

  • DDEI may not work normally after the Advanced Threat Scan Engine (ATSE) is updated.
  • When administrators use the StartTLS command to establish an LDAP connection, the first bind runs before the StartTLS command.
Details
Public

DDEI 3.1 EN CP Build 1227 ensures that DDEI works normally with the new ATSE versions and that all operations run after the StartTLS command.

Download Locations

Recommendation

Trend Micro recommends applying this DDEI 3.1 EN CP Build 1227 as soon as possible to prevent issues with the DDEI manager service and CMAgent after future ATSE updates.

For support assistance, contact Trend Micro Technical Support.

Premium
Internal
Partner
Rating:
Category:
Install
Solution Id:
000247352
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.