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Virtual Desktop Infrastructure (VDI) support for Apex One as a Service

    • Updated:
    • 29 Jun 2020
    • Product/Version:
    • Apex One as a Service
    • Virtual Desktop Infrastructure
    • Platform:
Summary

This article clarifies the VDI support conditions for Apex One as a Service.

Details
Public

Apex One as a Service does not have a VDI plug-in like its on-premise version, since it requires a direct connection to VDI host servers and it’s not applicable in most environments.

However, Apex One as a Service can support VDI clients that meet the following conditions:

  • Using a supported client OS

    This information can be found in the system requirement.

  • Program Update is disabled

    Customers should regularly update VDI golden images to update Apex One as a Service agent programs.

    • Pattern update  can be enabled as usual.
    • This is to reduce high disk I/O during a program update being deployed to VDI agents.
  • Scheduled Scan is disabled

    As Scheduled Scan triggers lots of disk I/O at the same time, Trend Micro suggests disabling Scheduled Scan on VDI agents

VMware™Citrix™Microsoft™
  • ESX/ESXi Server (Server Edition) 5.x, 6.x
  • Server (Server Edition) 1.0.3, 2
  • Workstation and Workstation ACE Edition 7.0, 7.1, 8.0, 9.0, 10.0, 11.0, 12.0, 14.0, 15.0
  • vCenter™ 5.0, 5.1, 5.5, 6.x
  • View™ 5.0, 5.1, 5.3, 6.x
  • Horizon® Air™ Desktops
  • Horizon® Mirage™ 5.x
  • Horizon® View™ 7
  • XenDesktop 5.0, 5.5, 5.6, 7.x
  • XenServer 6.5, 7.0
  • XenApp 4.5, 5.0, 6.0, 6.5, 7.x
  • VDI-in-a-Box 5.1

Hyper-V Server:

  • Microsoft Hyper-V Server 2008/2008 R2 (64-bit)
  • Microsoft Hyper-V Server 2012/2012 R2 (64-bit)
  • Microsoft Hyper-V Server 2016 (64-bit)
  • Windows Server 2008/2008 R2 (64-bit) Hyper-V

Windows Server Hyper-V:

  • Windows Server 2008/2008 R2 (64-bit) Hyper-V
  • Windows Server 2012/2012 R2 (64-bit) Hyper-V
  • Windows Server 2016 (64-bit) Hyper-V
  • Windows 8/8.1 Pro/Enterprise (64-bit) Hyper-V
  • Windows 10 Pro/Enterprise (64-bit) Hyper-V

Windows Virtual Desktop

Premium
Internal
Partner
Rating:
Category:
Configure
Solution Id:
000247354
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