Trend Micro will discontinue releasing Hot fixes and Critical Patches for OfficeScan XG (non-SP1) starting July 1, 2020.
- Trend Micro will continue to handle OfficeScan XG non-SP1 support calls but will only be able to release Hot fix or Critical patches for OfficeScan XG SP1 install base from July 1, 2020 onwards.
- For upcoming Windows Update (20H1) support (expected around June), Trend Micro will only release Apex One and OfficeScan XG SP1 based patches.
- Regular pattern updates will continue for both OfficeScan XG and OfficeScan XG SP1.
For support assistance, please contact Trend Micro Technical Support.