Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Deep Discovery Email Inspector (DDEI) Software Upgrade Path

    • Updated:
    • 25 Sep 2020
    • Product/Version:
    • Deep Discovery Email Inspector 2.5
    • Deep Discovery Email Inspector 2.6
    • Deep Discovery Email Inspector 3.0
    • Deep Discovery Email Inspector 3.1
    • Deep Discovery Email Inspector 3.2
    • Deep Discovery Email Inspector 3.5
    • Platform:
    • N/A
Summary

This article provides the upgrade path information from older versions to the latest of Deep Discovery Email Inspector (DDEI).

Details
Public

To check your DDEI version, go to Administration > Product Updates > Firmware.

The following image is an example of how to check for DDEI's current version.

DDEI Upgrade Path

The following table summarizes and shows the upgrade path from different DDEI versions to the latest version, which is version 5.0.

Software VersionRelease DateEND-OF-LIFE DateUpgrade Path to Latest Version
2.502-26-201604-30-20202.5 → 2.6 → 3.0 → 3.5 → 3.6 → 5.0
2.5 SP108-10-201604-30-20202.5 SP1 → 3.0 → 3.5 → 3.6 → 5.0
2.604-07-201705-31-20202.6 → 3.0 → 3.5 → 3.6 → 5.0
3.011-03-20173.0 → 3.5 → 3.6 → 5.0
3.107-07-20183.1 → 5.0
3.210-31-20183.2 → 5.0
3.504-30-20193.5 → 5.0
3.6 → 5.012-27-2019
5.02020-06-30

Recommendation

Premium
Internal
Partner
Rating:
Category:
Upgrade
Solution Id:
000250604
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.