Trend Micro performed a scheduled maintenance on WFBS-SVC during the following time period:
- Region: United States, Latin America Regions, Japan, APEC, Others
Date and Time (UTC) Los Angeles Berlin Tokyo April 25, 2020, 12:00 Sat 05:00 Sat 14:00 Sat 21:00
- Region: Europe, Middle East, Africa
Date and Time (UTC) Los Angeles Berlin Tokyo April 25, 2020, 04:00 Fri 21:00 Sat 06:00 Sat 13:00
Maintenance Type: Systems Update
Impact on service:
There is no expected service downtime during the maintenance period.
Impact on Security Agent:
The Security Agent will be upgraded to version 6.7.1293/14.2.1161 and hot fixes will be deployed during the maintenance period. Japan will be excluded from this agent deployment.
The Security Agent will unload and reload during the upgrade. Agent upgrade and hot fix deployment can be controlled via Configure Policy > Agent Configurations > Privileges and Other Settings > Other Settings.
|Symantec Endpoint Protection Migration Tool||
This tool can be used to migrate group and partial policy settings from Symantec Endpoint Protection (Small Business Edition) to WFBS-SVC Web Console. This will also provide users an option to install WFBS-SVC agents in replacement for their SEP agents from the report the tool can generate which includes WFBS-SVC agent installer link.
For more information, see Symantec Endpoint Protection Migration Tool.
We appreciate your patience as we conduct this scheduled maintenance to enhance our service. We will endeavor to minimize any impact to you during this process.
For support assistance, Trend Micro Technical Support.