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Worry-Free Business Security Services (WFBS-SVC) Systems Update

    • Updated:
    • Product/Version:
    • Worry-Free Business Security Services 6.7
    • Platform:
    • N/A
Summary

Trend Micro performed a scheduled maintenance on WFBS-SVC during the following time period:

  • Region: United States, Latin America Regions, Japan, APEC, Others
    Date and Time (UTC)Los AngelesBerlinTokyo
    April 25, 2020, 12:00Sat 05:00Sat 14:00Sat 21:00
  • Region: Europe, Middle East, Africa
    Date and Time (UTC)Los AngelesBerlinTokyo
    April 25, 2020, 04:00Fri 21:00Sat 06:00Sat 13:00

Maintenance Type: Systems Update

Details
Public

Impact on service:

There is no expected service downtime during the maintenance period.

Impact on Security Agent:

The Security Agent will be upgraded to version 6.7.1293/14.2.1161 and hot fixes will be deployed during the maintenance period. Japan will be excluded from this agent deployment.

The Security Agent will unload and reload during the upgrade. Agent upgrade and hot fix deployment can be controlled via Configure Policy Agent Configurations > Privileges and Other Settings > Other Settings.

What’s New

FeatureDescription
Symantec Endpoint Protection Migration Tool

This tool can be used to migrate group and partial policy settings from Symantec Endpoint Protection (Small Business Edition) to WFBS-SVC Web Console. This will also provide users an option to install WFBS-SVC agents in replacement for their SEP agents from the report the tool can generate which includes WFBS-SVC agent installer link.

For more information, see Symantec Endpoint Protection Migration Tool.

We appreciate your patience as we conduct this scheduled maintenance to enhance our service. We will endeavor to minimize any impact to you during this process.

For support assistance, Trend Micro Technical Support.

Premium
Internal
Partner
Rating:
Category:
Update
Solution Id:
000250826
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