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Microsoft Windows 10 and Apple MAC OS Platforms Compatibility with Worry-Free Business Security (WFBS) and Worry-Free Business Security Services (WFBS-SVC)

    • Updated:
    • 3 Aug 2020
    • Product/Version:
    • Worry-Free Business Security Advanced 10.0
    • Worry-Free Business Security Advanced 9.5
    • Worry-Free Business Security Services
    • Worry-Free Business Security Standard 10.0
    • Worry-Free Business Security Standard 9.5
    • Platform:
    • Windows 10, MacOS
Summary

This article provides the compatibility matrix for Windows 10 and MAC operating systems of Trend Micro Worry-Free Business Security (WFBS) and Worry-Free Business Security Services (WFBS-SVC).

This article will be updated as soon as new information has been provided.

Details
Public
 
Note that these are the minimum versions of the products to officially add support; however, customers are encouraged to visit the Download Center to make sure they have the latest version available or visit the Online Help Center for more information.
 
 
  • Enterprise LTSC (Long-Term Servicing Channel) is a long-term support version of Windows 10 Enterprise released every 2 to 3 years. Each release is supported with security updates for 10 years after its release, and intentionally receive no feature updates. On the other hand, Windows 10 devices in the Semi-Annual Channel receive twice-yearly feature updates. These updates contain new features, services, and other major changes. Security updates, optimizations, and other minor updates or patches are released every month thereafter.
  • Worry-Free Business Security On-Premise supports Microsoft Windows 10 Enterprise LTSC releases if the SAC version running on the system is also supported by the product.

    • For example, build 1809 for Windows 10 is supported by WFBS which means it’s equivalent LTSC version which is version 2019 should also be supported.
    • However, this does not mean that the WFBS version supporting that LTSC version will have a lifecycle that supports the entire LTSC OS lifecycle itself and we cannot guarantee anything in the distant future.
    • There are currently 3 releases of LTSC: one in 2015 (version 1507), one in 2016 (version 1607) and one in 2018 (version 1809).
  • Microsoft recommends to use LTSC only for special IT environments/situations, while WFBS is designed to work in normal IT environments. Therefore WFBS may not be the best fit if the environment has extreme limitations (i.e. absolutely no Internet connection etc.) and certain functions/features may be effected by such limitations. Supporting LTSC does not mean WFBS is customized to perform without limitations under all conditions
 
VersionBuildWFBS On-PremiseWFBS-SVC
10.0Version 2004 (May 2020 Update - 20H1)

WFBS 10 SP1

WFBS 9.5

  • ETA: TBA
  • Agent Build: 6.7.1374 / 14.2.1194
  • Date supported: 2020-07-18
Version 1909 (November 2019 Update - 19H2)

WFBS 10 SP1

WFBS 9.5

  • Agent Build: 6.7.1206 / 14.2.1116
  • Date supported: 2019-12-14
Version 1903 (May 2019 Update)

WFBS 10 SP1

WFBS 9.5

  • Agent Build: 6.6.2445/14.1.1508
  • Date supported: 2019-06-01
Version 1809 (October 2018 Update)

WFBS 10

WFBS 9.5

  • Agent Build: 6.5.1356/13.1.2702
  • Date supported: 2018-11-17
Version 1803 (April 2018 Update)

WFBS 10

WFBS 9.5

  • Agent Build: 6.3.1251/13.1.2073
  • Date supported: 2018-05-18
Version 1709 (Fall Creators Update)

WFBS 10

WFBS 9.5

  • Agent Build: 6.2.1203/13.1.1316
  • Date supported: 2017-02-18
VersionBuildWFBS On-PremiseWFBS-SVC
Catalina10.15.6

WFBS 10 SP1

  • TMSM Server: 2.1.1185
  • TMSM agent: 3.6.1100
  • Date Supported: 2020-2-24
  • Readme
  • Admin Guide

WFBS 9.5

  • Date Supported: 2020-3-12
  • TMSM Server: 2.1.1185
  • TMSM agent: 3.6.1100
  • •Agent Build: 3.5.1396
  • Date supported: 2020-07-18
10.15.5

WFBS 10 SP1

WFBS 9.5

  • Date Supported: 2020-3-12
  • TMSM Server: 2.1.1185
  • TMSM agent: 3.6.1100
  • Agent Build: 3.5.1372
  • Date supported: 2020-05-23
10.15.4

WFBS 10 SP1

WFBS 9.5

  • Date Supported: 2020-3-12
  • TMSM Server: 2.1.1185
  • TMSM agent: 3.6.1100
  • Agent Build: 3.5.1334
  • Date supported: 2020-01-26
10.15.3

WFBS 10 SP1

WFBS 9.5

  • Date Supported: 2020-3-12
  • TMSM Server: 2.1.1185
  • TMSM agent: 3.6.1100
  • Agent Build: 3.5.1334
  • Date supported: 2020-01-26
10.15.2

WFBS 10 SP1

WFBS 9.5

  • Date Supported: 2020-3-12
  • TMSM Server: 2.1.1185
  • TMSM agent: 3.6.1100
  • Agent Build: 3.5.1332
  • Date supported: 2020-01-11
10.15.1

WFBS 10 SP1

WFBS 9.5

  • Date Supported: 2020-3-12
  • TMSM Server: 2.1.1185
  • TMSM agent: 3.6.1100
  • Agent Build: 3.5.1324
  • Date supported: 2019-11-16
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Solution Id:
000252037
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