The RDP process hangs after inputting user credential.
Note : Other processes such as Powershell, SystemPropertiesComputerName.exe(process for joining domain action) may also encounter the same issue
Since Deep Security Agent version 12.0 Update 2 and 11.0 Update 15, the Anti-Malware(AM) driver enables a new function to check if the target file is a Portable Executable (PE) file or not.
In certain environments, Windows may access a remote file after entering the credentials, and if the AM driver takes a long time to check the remote file is PE, the process will be blocked by the Anti-Malware module before the check is complete.
The issue is fixed in the following DSA builds: .
- Deep Security Agent 12.0 Update 9 and later
- Deep Security Agent 11.0 Update 21 and later
Please make sure to upgrade or use the DSA versions above.