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New Domain and Untested URL categories are not showing on the InterScan Web Security Virtual Appliance (IWSVA) Admin console

    • Updated:
    • 17 Jun 2020
    • Product/Version:
    • Interscan Web Security Virtual Appliance 6.5
    • Platform:
    • Linux, CentOS
Summary

On the InterScan Web Security Virtual Appliance (IWSVA) Admin Console, the New Domain and Untested URL categories are not showing under the “Internet Security” and “General” sections:

  • New Domain category is missing under HTTP > URL Filtering > Policies > Internet Security:

    New Domain category

  • Untested URL category is missing under HTTP > URL Filtering > Policies > General:

    No New Domain category

Details
Public

To fix the issue, make sure that IWSVA is using at least Hot fix 1867. If your version is lower than this, download and install the latest patch from Trend Micro Download Center.

To configure the IWSVA admin console to display the "Untested" and "New Domain" URL categories:

  1. Install this hot fix (see "Installation").
  2. SSH to the IWSVA shell.
  3. Backup and Open the file "/etc/iscan/IWSSPIUrlFilter.dsc" file.
  4. Locate the "vendor" section.
  5. Add the following key and set it to "yes".

    [vendor]
    show_hidden_categories=yes

    set to yes

  6. Save the changes and close the file.

You should now see the “New Domain” and “Untested” categories.

New Domain

Untested

Premium
Internal
Partner
Rating:
Category:
Configure; Troubleshoot
Solution Id:
000256590
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