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InterScan Web Security Virtual Appliance (IWSVA) Bandwidth Control menu is missing for newly created accounts with Administrator role

    • Updated:
    • 9 Jul 2020
    • Product/Version:
    • Interscan Web Security Virtual Appliance 6.5
    • Platform:
Summary

The Bandwidth Control menu is missing after creating Administrator accounts.

Below is a default “admin” user with Bandwidth Control menu available:

A new account with Administrator role is created:

When logging in with the new account with Administrator role, the Bandwidth Control menu is not available:

Details
Public

To resolve this,

  1. Log in to IWSVA CLI and run the following command:

    /usr/iwss/PostgreSQL/bin/psql iwss sa

  2. Update the database of "tb_role" using SQL UPDATE command:

    iwss=# UPDATE tb_role SET "RoleValue" = '1:3;2:3;3:3;4:3;5:3;6:3;7:3;8:3;9:3;10:3;401:3;402:3;403:3;404:3;405:3;406:3;407:3;408:3;409:3;1001:3;1002:3;1003:3;1004:3;1005:1;1006:3;1007:3;1008:3;1009:3;1010:3;1011:3;11:3;' WHERE "RoleID" = 1;

  3. Log in again using the created account. Bandwidth Control should now be available.

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Rating:
Category:
Troubleshoot
Solution Id:
000258324
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