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Apex One as a Service with Complimentary XDR licenses

    • Updated:
    • 20 Oct 2020
    • Product/Version:
    • Apex One as a Service
    • Trend Micro XDR All
    • Platform:
    • N/A
Summary

Trend Micro™ XDR collects and correlates deep activity data across multiple vectors - email, endpoints, servers, cloud workloads, and networks. This enables a level of detection and investigation that is difficult or impossible to achieve with SIEM or individual point solutions. With XDR Complimentary Access, you can now add XDR capabilities to 10% of your licensed seats for the length of your contract (e.g. 5,000 Apex One users = 500 free XDR licenses).

This article provides information about the process for onboarding and migrating to a paid license.

Details
Public

Who will receive the XDR promotion?

  • Customers with valid Endpoint protection license that has not yet expired or is currently within grace period.
  • Those with License seat count >= 100 or AMEA/Japan customers whose EPP License seat count is >=250.
  • Those with CLP account which never have had a Full/Trial SaaS iES license (which is also called paid/trial EDR license) and never had an Apex One on-premise EDR license.
  • Those who have not been on-boarded to XDR yet.

What will I see in Apex One as a Service?

  • Pop-up for XDR promotion
     
    • Only the Admin (i.e. user account belongs to Administrators / Administrator_and_DLP_Compliance_Officer group) will see this pop-up.
    • If the XDR promotion pop-up has been displayed before, the Admin user can re-open the promotion pop-up by clicking the button on the promotion notification bar.
  • Promotion notification barXDR promo notification bar

How do I proceed with the onboarding process?

  1. Click [Get Trend Micro XDR Now] to redirect to the XDR Onboarding Portal.
  2. Users can easily log into the XDR Onboarding portal by SSO if they log into Apex Central with a CLP account.
  3. Once users log into the XDR Onboarding portal, it will prompt the XDR tutorial.
  4. Once users are on-boarded, the promotion notification bar will prompt different message.

If I would like to use XDR on more agents, how do I migrate to paid license?

  1. You need to purchase an XDR Add-on license (SaaS).
  2. Once this license is active from CLP, you can convert Complimentary XDR to full mode via Apex One policy.
  3. Full XDR customers will see the promotion bar to the XDR console (by data center).
Premium
Internal
Partner
Rating:
Category:
Configure; Migrate; Register
Solution Id:
000259520
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