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Trend Micro products with Complimentary license for Trend Micro Vision One

    • Updated:
    • 9 Jul 2021
    • Product/Version:
    • Apex One as a Service
    • Trend Micro Vision One All
    • Platform:
    • N/A
Summary

Trend Micro Vision One collects and correlates deep activity data across multiple vectors - email, endpoints, servers, cloud workloads, and networks. This enables a level of detection and investigation that is difficult or impossible to achieve with SIEM or individual point solutions. With Trend Micro Vision One Complimentary Access, you can now add Trend Micro Vision One and experience XDR network capabilities to 10% of your licensed seats for the length of your contract (e.g. 5,000 Apex One users = 500 free Trend Micro Vision One licenses).

This article provides information about the process for onboarding and migrating to a paid license.

Details
Public

Apex One as a Service

Who will receive the Trend Micro Vision One promotion?

  • Customers with valid Endpoint protection license that has not yet expired or is currently within grace period.
  • Those with License seat count >= 100 or AMEA/Japan customers whose EPP License seat count is >=250.
  • Those with CLP account which never have had a Full/Trial SaaS iES license (which is also called paid/trial EDR license) and never had an Apex One on-premise EDR license.
  • Those who have not been on-boarded to Trend Micro Vision One yet.

What will I see in Apex One as a Service?

  • Pop-up for Trend Micro Vision One promotion
     
    • Only the Admin (i.e. user account belongs to Administrators / Administrator_and_DLP_Compliance_Officer group) will see this pop-up.
    • If the Trend Micro Vision One promotion pop-up has been displayed before, the Admin user can re-open the promotion pop-up by clicking the button on the promotion notification bar.
  • Promotion notification barTrend Micro Vision One promo notification bar

How do I proceed with the onboarding process?

  1. Click [Get Trend Micro Vision One Now] to redirect to the Trend Micro Vision One Onboarding Portal.
  2. Users can easily log into the Trend Micro Vision One Onboarding portal by SSO if they log into Apex Central with a CLP account.
  3. Once users log into the Trend Micro Vision One Onboarding portal, it will prompt the Trend Micro Vision One tutorial.
  4. Once users are on-boarded, the promotion notification bar will prompt different message.

If I would like to use Trend Micro Vision One on more agents, how do I migrate to paid license?

  1. You need to purchase an Trend Micro Vision One Add-on license (SaaS).
  2. Once this license is active from CLP, you can convert Complimentary Trend Micro Vision One to full mode via Apex One policy.
  3. Full Trend Micro Vision One customers will see the promotion bar to the Trend Micro Vision One console (by data center).

Apex One On-Premise

Who will receive the Trend Micro Vision One promotion?

  • Those with valid EPP License which is not expired or still within grace period.
  • Americas/Europe customers whose EPP License seat count is >= 100 or AMEA/Japan customer whose EPP License seat count is >=250.
  • Those without Apex One on-premise EDR license (Customers can delete on-premise EDR license from Apex One server and then can see the promotion).

     
    Standalone Trend Micro Endpoint Sensor license is considered as on-premise EDR license but customers may opt to try the Complementary Trend Micro Vision One if they remove TMES agent.
     
  • Those who have not on-boarded Trend Micro Vision One yet

How do I enable Complimentary Trend Micro Vision One on Apex One On-Premise?

  1. Apply the latest Apex One Patch (Build 8358 or higher).
  2. Accept "Enhanced Support Service" here or accept it in a later step.This image is not available because: You don’t have the privileges to see it, or it has been removed from the system
     
    If you opted to not install it and wish to allow it later, please contact Trend Micro Technical Support.
     
  3. The blue bar will appear (controlled by backend)
    • BB -> Promotion WindowThis image is not available because: You don’t have the privileges to see it, or it has been removed from the systemThis image is not available because: You don’t have the privileges to see it, or it has been removed from the system
    • Trend Micro Vision One Console -> APT -29 Demo (tutorial)This image is not available because: You don’t have the privileges to see it, or it has been removed from the system
    • BB -> Trend Micro Vision One ConsoleThis image is not available because: You don’t have the privileges to see it, or it has been removed from the system
      • 10% recommended list.
        • If "Enhanced Support Service" was not accepted in the previous step, the GUID will be shown ("Enhanced Support Service" is required to proceed).
        • Select by hostname
      • A pop-up window will show 25 recommended clients every time.

If I would like to use Trend Micro Vision One on more agents, how do I migrate to paid license?

  1. You need to purchase an Trend Micro Vision One Add-on license (SaaS).
  2. Once this license is active from CLP, you can migrate Apex One On-Premise to Apex One as a Service and enable Trend Micro Vision One.
    1. Use the server migration tool to migrate settings from on-premise to SaaS.
    2. Move agents from on-premise to SaaS.
    3. Deploy Apex One policy to target endpoints.
    4. In the above step, it is also possible to enable Endpoint Sensor from the chosen policy to the agents selected. Free EDR on these agents will be disabled automatically when Apex One enables full mode EDR.
       
      Endpoint Sensor enabled on Trend Micro Vision One Inventory App won't be passed to Apex One SaaS (limitation in June release).
    5. A cross-check on Apex Central console can also be done by using the filters below to know which endpoints have enabled Endpoint Sensor.

Deep Security (On-premise)

Who will receive the Trend Micro Vision One promotion?

  • Those with valid DS License which is not expired or still within in grace period.
  • Those with Deep Security On-Premise 20 LTS Update 2020-10-19 (20.0.198) or higher version.

What will I see in Deep Security Manager?

  • Promotion notification bar (Users who have "Can Change License" permission can see the banner). Click [More Details].

    Promotion notification bar

  • After clicking on [More Details], a pop-up notification window appears.

    pop-up notification

  • A Promotion notification bar for onboarded DS will appear. Click [Open Console].

    Promotion notification bar

  • Users will be redirected to the Trend Micro Vision One log-in page after clicking [Open Console].

How should I proceed with the onboarding process?

  1. Clicking [Get Trend Micro Trend Micro Vision One Now] will redirect users to the Trend Micro Vision One onboarding portal.
  2. The Trend Micro Vision One portal will guide users on how to create a Trend Micro account to experience Trend Micro Vision One.

    • If there is no Trend Micro account related to this DS activation code, the service will redirect users to the page to create a Trend Micro account.

      no TM account

    • If there is any Trend Micro account related to this DS activation code, the service will redirect users to the Sign in page.

      with TM account

    Once users log in to the Trend Micro Vision One Onboarding portal, it will prompt a Trend Micro Vision One tutorial.

If I would like to use Trend Micro Vision One on more agents, how do I migrate to paid license?

  • Customers should purchase Trend Micro Vision One Endpoint Sensor.
  • Once this license is activated on CLP, customers can enable more endpoint sensor on endpoints through the Endpoint Inventory App on the Trend Micro Vision One portal.

Deep Discovery Inspector

Who will receive the Trend Micro™ Vision One promotion for network?

  • Customers with valid Deep Discovery Inspector (DDI) license which is neither expired nor currently in grace period (including full or trial type).
  • Customer's DDI license is not issued in Japan or Australia region.
  • Customers with DDI version 5.7 GM or higher versions.
  • Customer's DDI has not onboarded Trend Micro™ Vision One with Paid/Trial license before.
  • Customer's DDI is not managed by Deep Discovery Director (on-premise) before.

What will I see in Deep Discovery Inspector?

  1. In the Promotion notification bar, on the top right part of the page, click [More Details].

    • New DDI instance

      New DDI instance

    • DDI instance showing that it is installed and has detection

      DDI installed

  2. After clicking on [More Details], a pop-up notification window appears.

    pop-up notification

How do I proceed with the onboarding process?

  1. Click on [Activate your XDR capabilities now] button and it will redirect you to the Trend Micro™ Vision One Onboarding Portal.
  2. The Trend Micro™ Vision One portal will guide users on how to create a Trend Micro account to experience Trend Micro™ Vision One.

    • If customers have not yet created a Trend Micro™ account, they should register for a Trend Micro account.

       

      create a Trend Micro account

    • If customers already have a Trend Micro™ account, click on the Already have a Trend Micro Account link to Sign-in directly.
  3. Once users log in to the Trend Micro™ Vision One onboarding portal, it will redirect to Network Inventory App and the service provision process starts (provision usually cost 3-5 minutes).

    Network Inventory App

  4. Once the provision is completed, follow the instructions and click [Go] to connect to network sensor (DDI instance).

    The following image shows the instructions while interacting with network sensor (DDI instance) version 5.7 SP3 or above which supports auto registration.

    instructions

    Click Continue from network sensor (DDI instance) to confirm the registration.

    confirm the registration

     

    Take note that the instructions may slightly vary when connecting with different versions of network sensor (DDI instance).

    • If your appliance is version 5.7 Service Pack 3 and above, specify the IP address or FQDN and follow the on-screen instructions to connect the appliance to the Network Inventory app.
    • If your appliance is version 5.7 / 5.7 Service Pack 1 / 5.7 Service Pack 2, copy the registration token and follow the on-screen instructions to connect the appliance to the Network Inventory app.
     
  5. Once network sensor (DDI) is successfully registered to Trend Micro™ Vision One, the promotion notification bar will prompt a different message.

    Users will be redirected to the Trend Micro Vision One log-in page and start to experience the XDR Network capabilities after clicking Open Console.

    confirm the registration

If I would like to use Trend Micro™ Vision One on more DDI Instances or higher network bandwidth, how do I migrate to paid license?

  • Customers should purchase XDR Addon: Deep Discovery Inspector license.
  • Once this license is activated from CLP, customers can add more network sensors (DDI through the Network Sensor Inventory App on Trend Micro™ Vision One without bandwidth limitation.
Premium
Internal
Partner
Rating:
Category:
Configure; Migrate; Register
Solution Id:
000259520
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