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Detailed comparison of complimentary XDR and paid XDR

    • Updated:
    • 23 Jul 2020
    • Product/Version:
    • Apex One All
    • Apex One as a Service
    • Platform:
Summary

This article provides a detailed comparison of Free mode Endpoint Sensor (Complimentary XDR) and Full mode Endpoint Sensor (XDR Add-on; for both Saas Trial & Full licenses).

Details
Public

Below are the differences between the free and full mode and how they look like on different UI:

 Free Mode Endpoint Sensor
(Complimentary XDR)
Full Mode Endpoint Sensor
(XDR Add-on; for both Saas Trial & Full licenses)
CLPA "free" entry will be displayed like the following:

complimentary XDR and paid XDR

XDR Add-on normally won't be displayed on CLP alone

As for endpoints, Apex One as a Service is the pre-requisite to purchase XDR Add-on
Won't have XDR open console linkWill have XDR open console link after customers add XDR Add-on licenses
XDR : Product ConnectorProduct name is listed as "Apex One" for both on-prem & Saas; but Description can tell it's for Complimentary XDR

UI Example
On-prem Apex One full EDR is not supported on XDR yet
Saas will have an entry called Apex One as a Service
No "un-register" button for customers to remove the entries. No matter EPP license expired or not.Customers can un-register the entry with "un-register" button
The Apex One with Complimentary XDR cannot be edited.Customer can edit the description.
XDR : Inventory AppCan enable free mode EDR (actually it's the only place to enable free EDR)If customers convert free to full mode via Apex One policy, it's also possible for them to manually disable full mode EDR here (this is actually a known issue)

But if the endpoints are not converted from free to full, i.e. full mode is directly enabled from Apex One console, Inventory App won't see these endpoints
XDR : Response AppUser cannot issue the Response action in Free EDR. If they clicked the button on context menu, they will see a promotion modal to inform user to purchase Full to use the Response.

UI Example
Can issue Response actions to full mode agents
Will not have result if customers clicked on Response app. They will see the promotion content.

UI Example
User can have the task visibility on Response App page
XDR : Search AppUser cannot have Endpoint detection logs in the result.User can have search result on both endpoint Activity data and Detection logs.
XDR : Workbench AppThe Model with endpoint detection as trigger won't be triggered in free mode.User can see all the endpoint models trigger by activity data or detection.
Apex One/CentralFree mode EDR endpoints are not listed on Apex Central consoleFull mode EDR endpoints are listed in Apex Central Inventory View
EDR features on Apex Central console cannot be used for free EDRCustomers can choose to use EDR on Apex Central or XDR console
Customers won't see free licenses on license management page (it's more like a complimentary offering with existing EPP license)Customers will see formal licenses on license management page
Agent SidesApex One agent system tray still display a green light if free mode is enabledApex One agent system tray will display a green light if full mode is enabled
Premium
Internal
Partner
Rating:
Category:
Configure; Register
Solution Id:
000259522
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