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Remote Manager (TMRM) Systems Update for Patch 2 Release (July 2020)

    • Updated:
    • 20 Jul 2020
    • Product/Version:
    • Remote Manager All
    • Platform:
    • N/A
Summary

Trend Micro will be performing a scheduled maintenance on Remote Manager (TMRM) during the following time period:

Region: United States, Latin America Regions, Japan, APEC, Others

Date/Time (GMT+8)Los AngelesBerlinTokyo
2020/07/27 19:00Mon 04:00Mon 13:00Mon 20:00

Region: Europe, Middle East, Africa

Date/Time (GMT+8)Los AngelesBerlinTokyo
2020/07/27, 10:00Sun 19:00Mon 04:00Mon 11:00

Maintenance Type: Systems Update

Impact on service:

There is no expected service downtime during the maintenance period.

Details
Public

What's New

Localization for the new license suites are the following:

Product Full NameSuite PIDChild-Product PIDProduct AbbreviationProduct/Services Included
Virus Buster xDR ServicesWFZZZZJJP

• WFSBWXE3X
• NNZBZZE1X
• WFHSMMMXX

VBXDR

• WFBSS
• CAS
• EDR

Note: This is only for JP

Worry-Free with Co-Managed XDR: Service for Endpoint onlyWFSBZZMSX

• WFSBWXE3X
• WFHSMMMXX
• WFSBRSE1X

WF Co-Managed XDR: Endpoint

• WFBSS
• EDR
• WFMDR

Worry-Free with Co-Managed XDR: Service for Endpoint and EmailWFSBZZMAX

• WFSBWXE3X
• NMZCZZE2X
• NNZBZZE1X
• DF-ZBZZ-E1X
• WFHSMMMXX
• WFSBRSE1X

WF Co-Managed XDR
  • WFXDR

    • WFBSS
    • CAS
    • HES
    • EMS
    • EDR

  • WFMDR

We appreciate your patience as we conduct this scheduled maintenance to enhance our service. We will endeavor to minimize any impact to you during this process.

If you have any questions or concerns, please contact Technical Support or your assigned Customer Service Manager.

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Rating:
Category:
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Solution Id:
000259922
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