Trend Micro will be performing a scheduled maintenance on Remote Manager (TMRM) during the following time period:
Region: United States, Latin America Regions, Japan, APEC, Others
| Date/Time (GMT+8) | Los Angeles | Berlin | Tokyo |
|---|---|---|---|
| 2020/07/27 19:00 | Mon 04:00 | Mon 13:00 | Mon 20:00 |
Region: Europe, Middle East, Africa
| Date/Time (GMT+8) | Los Angeles | Berlin | Tokyo |
|---|---|---|---|
| 2020/07/27, 10:00 | Sun 19:00 | Mon 04:00 | Mon 11:00 |
Maintenance Type: Systems Update
Impact on service:
There is no expected service downtime during the maintenance period.
What's New
Localization for the new license suites are the following:
| Product Full Name | Suite PID | Child-Product PID | Product Abbreviation | Product/Services Included |
|---|---|---|---|---|
| Virus Buster xDR Services | WFZZZZJJP |
• WFSBWXE3X | VBXDR |
• WFBSS Note: This is only for JP |
| Worry-Free with Co-Managed XDR: Service for Endpoint only | WFSBZZMSX |
• WFSBWXE3X | WF Co-Managed XDR: Endpoint |
• WFBSS |
| Worry-Free with Co-Managed XDR: Service for Endpoint and Email | WFSBZZMAX |
• WFSBWXE3X | WF Co-Managed XDR |
|
We appreciate your patience as we conduct this scheduled maintenance to enhance our service. We will endeavor to minimize any impact to you during this process.
If you have any questions or concerns, please contact Technical Support or your assigned Customer Service Manager.
