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Trend Micro Apex One™ as a Service Emergency Maintenance

    • Updated:
    • 28 Jul 2020
    • Product/Version:
    • Platform:
    • N/A
Summary

Trend Micro has received reports of users encountering vcruntime140.dll missing error after Apex One™ as a Service July update.

The latest updates has new DLL dependency which would trigger this error message on endpoints that does not have the correct Microsoft Visual C++ Redistributable package installed.

Trend Micro Apex One™ as a Service will perform emergency maintenance to resolve this issue.

Details
Public

Maintenance Period

GMT (Greenwich Mean Time)

  • Start Date/Time: 2020-07-27 03:00:00 (GMT+0)
  • End Date/Time: 2020-07-27 08:00:00 (GMT+0)

No server downtime for this maintenance.

Security Agent will be reloaded (but OS restart is not required).

Estimated size of network traffic (in terms of bandwidth) required for deployment: 492 KB

For support assistance, please contact Trend Micro Technical Support.

Premium
Internal
Partner
Rating:
Category:
Troubleshoot; Deploy; Update
Solution Id:
000260745
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