Trend Micro has received reports of users encountering vcruntime140.dll missing error after Apex One™ as a Service July update.
The latest updates has new DLL dependency which would trigger this error message on endpoints that does not have the correct Microsoft Visual C++ Redistributable package installed.
Trend Micro Apex One™ as a Service will perform emergency maintenance to resolve this issue.
GMT (Greenwich Mean Time)
- Start Date/Time: 2020-07-27 03:00:00 (GMT+0)
- End Date/Time: 2020-07-27 08:00:00 (GMT+0)
No server downtime for this maintenance.
Security Agent will be reloaded (but OS restart is not required).
Estimated size of network traffic (in terms of bandwidth) required for deployment: 492 KB
For support assistance, please contact Trend Micro Technical Support.