Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Microsoft Defender False Alarm detection on Portable Security

    • Updated:
    • 5 Aug 2020
    • Product/Version:
    • Portable Security
    • Platform:
    • N/A
Summary

Microsoft Defender is reported to trigger a False Alarm detection when running a scan with Portable Security 3.

threat quarantined

  • The issue occurs on Portable Security 3 Patch 2 (Version: 3.0.5020).
  • Reported to occur on Windows 10 x86 and x64.
  • The probability of this issue to happen is higher on a machine with Management Program installed.
Details
Public

This false alarm issue is caused by Microsoft Defender's signature. However, as of this writing, there has not been any further details shared by Microsoft.

This issue can be resolved by performing Signature Update on Microsoft Defender.

Version: 1.321.557.0
Engine Version: 1.1.17300.4
Platform Version: 4.18.2006.10
Released: 8/4/2020 1:53:58 AM

Source: Refer to the Microsoft article, Security intelligence updates for Microsoft Defender Antivirus and other Microsoft antimalware

Premium
Internal
Partner
Rating:
Category:
Troubleshoot
Solution Id:
000260834
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.