The following sections outline the features that collect data, the data transmitted, and the locations on the related product consoles where you can disable the features.
To see where this data is processed, refer to our list of data centers and authorized data subprocessors and their locations.
General XDR Service
Data Collected |
|
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Console Location | Data provided to Trend Micro during on-boarding process and during normal service delivery. |
Console Settings | Account Management - Name and email required if additional accounts are created. |
Configurable Additional Data Collection Using the Trend Micro XDR Console
Description fields | |
---|---|
Data Collected | Customer provided text |
Console Location | Various locations throughout the Trend Micro XDR product console
Optional: Free-Form Text field for customer user to provide additional information at their discretion. Please do not enter any personal or sensitive information. |
Share your Feedback | |
---|---|
Data Collected | Customer provided text
Optional- Customers may submit feature requests and ideas to the Trend Micro XDR Product team. Please do not input any personal or sensitive information into the feedback form. |
Console Location | [XDR Resource Center menu icon] > Share Your Feedback > Make a Suggestion |
Console Settings |
|
Search App | |
---|---|
Data Collected | Saved queries of search history, including:
Optional: User can save the search parameters for future queries. |
Console Location |
|
Trend Micro XDR Terms of Service (Endpoint Basecamp) | |
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Data Collected |
After customers agree to the Terms of Service, Privacy Notice and DataCollection Notice, the data collection can’t be disabled |
Console Location |
To enable: Trend Micro XDR Terms of Service > I agree to the Terms of Service, Privacy Notice, and Data Collection Notice > Get Started To disable: Open Task Scheduler on each endpoint and disable the "Trend Micro Endpoint Basecamp" scheduled task. Run Windows Task Scheduler > Click Task Scheduler Library > right-click Trend Micro Endpoint Basecamp > Disable |
Email Inventory | |
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Data Collected |
The data collection can't be disabled when customers use Email Inventory. |
Console Location |
|
Console Settings |
Endpoint Inventory - Enable XDR capabilities | |
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Data Collected |
|
Console Location |
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Identity and Risk Insights
This data is needed to determine if a sign-on activity is suspicious and if the use of a cloud application is allowed.
Log Collection from Azure AD | |
---|---|
Data Collected |
Data transmitted relates to sign-on activities.
|
Console Location | Identity and Risk Insights App > Configure data source.
Contact Trend Micro Technical Support to turn off data transmission in order to prevent collecting logs in the future. |
This data is needed to determine if the use of a cloud application is allowed.
Log Collection from Splunk Enterprise | |
---|---|
Data Collected |
Data transmitted relates to an access to a URL (an event).
|
Console Location | Identity and Risk Insights App > Configure data source
Contact Trend Micro Technical Support to turn off data transmission in order to prevent collecting logs in the future. |
Trend Micro XDR Data Center Locations
Country of Purchase | USA | EU | Japan | SG | ANZ | EU - UK | Canada |
---|---|---|---|---|---|---|---|
Data Center Location for Azure *Future Site for new Customers | East US – N. Virginia | West Europe-Netherlands | Tokyo, Japan | Singapore | East US – N. Virginia *Canberra, Australia | West Europe-Netherlands | East US – N. Virginia |
Data Center Location for AWS *Future Site for new Customers | East US – N. Virginia | Frankfurt, Germany | Tokyo, Japan | Singapore | East US – N. Virginia *Sydney, Australia | Frankfurt, Germany | East US – N. Virginia |