Sometimes, OfficeScan or Apex One will falsely block Think-Cell from running in Excel. This is caused by Behavior Monitoring’s Anti-Exploit IAT protection.
If this is occurring, you can disable a feature of Anti-Exploit detection to allow Think-Cell to run.
Before moving forward with the steps, We would highly recommend that the Apex One agent's settings are configured to the Best Practice Guide for malware protection:
To resolve this issue:
- Add the following registry key on one of the affected agents to allow thinkcell to get allow through apex agent check:
Please add Wow6432node to the path if it is a 64-bit machine):
- Restart the agent.