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Deep Discovery Director Cloud Hot fix Deployment and Maintenance

    • Updated:
    • 3 Sep 2020
    • Product/Version:
    • Deep Discovery Director All
    • Platform:
    • N/A
Summary

Deep Discovery Director (DDD) Cloud version will perform hot fix deployment and maintenance to apply the latest updates.

Details
Public

Impact during maintenance period

  • New customers: No Impact.
  • Existing customers: Unable to logon their Trend Micro Deep Discovery Director Cloud web console during the maintenance period.
 
Downtime for each provision is expected to be around 3 hours within the maintenance period
 

Maintenance Period

Taipei TimeStart TimeEnd Time
(Batch 1) 2020-09-04 11:00:002020-09-04 03:00:00 (GMT+0)2020-09-04 06:00:00 (GMT+0)
(Batch 2) 2020-09-04 14:00:002020-09-04 03:00:00 (GMT-3)
(Argentina Standard Time)
2020-09-04 06:00:00 (GMT-3)
(Argentina Standard Time)
2020-09-04 01:00:00 (GMT-5)
(Eastern Standard Time)
2020-09-04 04:00:00 (GMT-5)
(Eastern Standard Time)
2020-09-04 00:00:00 (GMT-6)
(Central Standard Time)
2020-09-04 03:00:00 (GMT-6)
(Central Standard Time)
(Batch 3) 2020-09-04 16:00:002020-09-04 00:00:00 (GMT-8)
(Pacific Standard Time)
2020-09-04 03:00:00 (GMT-8)
(Pacific Standard Time)
(Batch 4) 2020-09-05 00:00:002020-09-05 00:00:00 (GMT+8)
(China Standard Time)
2020-09-05 03:00:00 (GMT+8)
(China Standard Time)
2020-09-05 01:00:00 (GMT+9)
(Tokyo Standard Time)
2020-09-05 04:00:00 (GMT+9)
(Tokyo Standard Time)
2020-09-05 01:00:00 (GMT+10)
(AUS Eastern Standard Time)
2020-09-05 04:00:00 (GMT+10)
(AUS Eastern Standard Time)

The following are enhancements for the Hot Fix deployment:

  • vDDI-on-AWS fails to register to DDD
  • Online Help Center link is wrong in DDD cloud about page
  • verify SSL host should not disable when connect to XDR site

For support assistance, contact Trend Micro Technical Support.

Premium
Internal
Partner
Rating:
Category:
Deploy; Update
Solution Id:
000267264
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