Understand how the Trend Micro Email Security (TMEMS) console shows the latest license details.
Trend Micro Email Security users may have multiple licenses in valid period, either the license is not yet expired or the license is still in grace period. If a user has both license types - Standard and Advanced, the TMEMS Advanced license will be used in higher priority. If the licenses are in the same type, the license with longer expiration date will be prioritized.
For example, if a customer has both TMEMS Advanced license and TMEMS Standard license, the console will use and reflect the details of the Advanced license. Once the grace period for this Advanced license has expired, TMEMS will automatically switch to show the Standard license details.
Since the Advanced license has more features, the logic design above will provide the maximum benefit for the users.