Trend Micro Apex One (Mac) users may receive this browser pop-up after upgrading to Apex One (Mac) Agent version 3.5.3617 and later.
Agent Update: Action Required
The Trend Micro Toolbar for Mac extension has been added.
Enable this extension to update the Security Agent that
protects you against online threats and scams.
Users would need to click Enable Extension to install a browser add-on in Safari, Firefox, or Google Chrome to allow scanning of HTTPS websites should Web Reputation Services be enabled.
The pop-up should only appear once when user selects Enable Extension in the browser used. Users who have skipped this option and would want to manually enable the add-on can follow the steps in the KB article: Manually Enabling the Apex One (Mac) Browser Extension.
Though not recommended, customers who want the pop-up disabled can submit a case with Trend Micro Technical Support.
For any further concerns, please contact Trend Micro Technical Support.