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"Top 10 infected Computers for File Reputation" widget of Control Manager (TMCM) / Apex Central does not display accurate information

    • Updated:
    • 30 Sep 2020
    • Product/Version:
    • Apex Central 2019
    • Control Manager 7.0
    • Smart Protection Server 3.3
    • Platform:
Summary

In TMCM / Apex Central, and Smart Protection Server (Standalone) widget pool, there's a legacy widget "Top 10 infected Computers for File Reputation" used to provide agent list with top 10 malicious detections.

 
This widget is displayed by default in Smart Protection Server (Standalone) but not in Control Manager / Apex Central.
 

However, this legacy widget was not able to display accurate statistic information because of a technical limitation. Trend Micro plans to remove this widget but no confirmed schedule yet.

Details
Public

However, this legacy widget was not able to display accurate statistic information as today due to technical limitation. Trend Micro plans to remove this widget but no confirmed schedule yet.

Trend Micro suggests customers to get the Top 10 infected Computers information from Apex Central Users/Endpoint directory. Do the following:

  1. Log on to TMCM/Apex Central console, and go to Directories > Users/Endpoints.
  2. Click Advanced beside the Search box.

    Advanced Search

  3. Use the following criteria.
    Search Endpoints | Threat type | Virus/Malware.

    Search Criteria

     
    This can be saved as a custom filter for quick access.
     
  4. Sort by Threats in search result.

    Sort Search

     
    Optionally, it can be exported as csv format
     
Premium
Internal
Partner
Rating:
Category:
Configure
Solution Id:
000274749
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