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Information about the CUT Tool for Worry-Free Business Security On-Premise (WFBS) and Services (WFBS-SVC)

    • Updated:
    • 15 Feb 2021
    • Product/Version:
    • Worry-Free Business Security Advanced All
    • Worry-Free Business Security Services All
    • Worry-Free Business Security Standard All
    • Platform:
    • N/A
Summary

The following are situations where you may need to use the CUT Tool for WFBS/WFBS-SVC:

  • The WFBS/WFBS-SVC agent got corrupted and cannot be removed completely through the normal way.
  • The customer forgot the uninstall password for the WFBS/WFBS-SVC agent.
  • The agent lost the managing server and cannot be removed without a password.
  • The customer wants to remove the old agent version and install the new agent version using a Command Line Tool.
  • The agent cannot upgrade and the customer wants to replace it with a new version using a Command Line Tool.

Validation period for this tool is only for 1 month.

Details
Public

This tool was designed to forcibly uninstall WFBS/WFBS-SVC Security Agent. Due to security considerations, contact Trend Micro Technical Support directly to obtain it.

Premium
Internal
Partner
Rating:
Category:
Uninstall
Solution Id:
000283108
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