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Enabling the required services for the Early Warning app

    • Updated:
    • 28 Dec 2020
    • Product/Version:
    • Apex One All
    • Apex One as a Service
    • OfficeScan XG
    • Platform:
    • N/A
Summary

This article discusses which services are required for the Early Warning app and how to enable them.

Details
Public

If you have not yet enabled the Smart Feedback and Predictive Machine Learning in your product, you can activate these features and run the scan again. Data shared through these features allows Trend Micro to identify and address new threats such as Sunburst.

Apex One as a Service

  1. Use single sign-on to Apex One server. Go to Directories > Product Servers and click Apex One as a Service URL.
  2. Go to Administration > Smart Protection.
  3. Click the Enable Trend Micro Smart Feedback.
  4. Select the Industry type to help Trend Micro understand your organization.
  5. Tick the Enable feedback of suspicious program files check box to send information about potential security threats in the files on your Security Agents.
  6. Set the number of detections for the specific amount of time that triggers the feedback to configure the criteria for sending feedback.
  7. Specify the maximum bandwidth Apex One can use when sending feedback to minimize network interruptions.
  8. Click Save.

On-premise Apex One and OfficeScan XG

  1. On the console, navigate to Administration > Smart Protection.
  2. Click Enable Trend Micro Smart Feedback.
  3. Select the Industry type to help Trend Micro understand your organization.
  4. Tick the Enable feedback of suspicious program files check box to send information about potential security threats in the files on your Security Agents.
  5. Set the number of detections for the specific amount of time that triggers the feedback to configure the criteria for sending feedback.
  6. Specify the maximum bandwidth Apex One can use when sending feedback to minimize network interruptions.
  7. Click Save.

Apex One as a Service

  1. Go to Policies > Policy Management.
  2. Create a new policy or click an existing policy to modify its setting.
  3. In the Advanced Threat Protection section, click Predictive Machine Learning.
  4. Select Enable Predictive Machine Learning.
  5. Under Detection Settings, select the type of detections and related action that Predictive Machine Learning takes.

On-premise Apex One and OfficeScan XG

  1. Go to Agents > Agent Management.
  2. In the agent tree, click the root domain icon to include all agents or select specific domains or agents.
  3. Click Settings > Predictive Machine Learning Settings. The Predictive Machine Learning Settings screen appears.
  4. Select Enable Predictive Machine Learning.
  5. Under Detection Settings, select the type of detections and related action that Predictive Machine Learning takes.
Premium
Internal
Partner
Rating:
Category:
Configure
Solution Id:
000283790
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