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Information on the Rate Limits of Trend Micro Email Security [TMES]

    • Updated:
    • 20 Jul 2021
    • Product/Version:
    • Trend Micro Email Security All
    • Platform:
    • N/A
Summary

Understand how the rate limit works in Trend Micro Email Security

Details
Public

Below are the rate limit values:

DirectionInboundOutbound
By IP address500 messages per minute per sender IP address1,000 messages per 5 minutes per sender IP address
By email address200 messages per minute per recipient email address500 messages per 10 minutes per sender email address

If any of these rate limits is reached, message delivery will be delayed until the rate goes below the limit at a later time. For more details on this scenario, see "Rate limit temporarily exceeded" shows as Block Reason for blocked or delayed emails.

 
Company may not, and Company’s employees and other users are not authorized or permitted to distribute, publish, or send through the Trend Micro Email Security service: (1) any spam or bulk mail, including, without limitation, any multiple unsolicited advertisements, solicitations, commercial e-mail messages, informational announcements, “mail-bombing,” or promotional messages of any kind; or (2) messages or files that create the potential for disruption or overuse of Trend Micro’s networks, interconnects, and/or servers, by virtue of quantity, size or otherwise. Any non-compliance with the foregoing by Company shall be sufficient cause for Trend Micro to suspend, disable, or terminate all access to and use of such Trend Micro Email Security service by Company.
 
Premium
Internal
Partner
Rating:
Category:
Configure
Solution Id:
000283803
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