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Information on the Rate Limit of Trend Micro Email Security and Hosted Email Security

    • Updated:
    • 29 Dec 2020
    • Product/Version:
    • Hosted Email Security All
    • Trend Micro Email Security All
    • Platform:
    • N/A
Summary

Understand how the rate limit works in Trend Micro Email Security and Hosted Email Security.

Details
Public

Below are the rate limit values:

DirectionInboundOutbound
By IP address500 messages per minute per sender IP address1,000 messages per 5 minutes per sender IP address
By email address200 messages per minute per recipient email address500 messages per 10 minutes per sender email address

If any of these rate limits is reached, message delivery will be delayed until the rate goes below the limit at a later time. For more details on this scenario, see "Rate limit temporarily exceeded" shows as Block Reason for blocked or delayed emails.

Premium
Internal
Partner
Rating:
Category:
Configure
Solution Id:
000283803
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