Information on the Rate Limit of Trend Micro Email Security and Hosted Email Security

Summary

Understand how the rate limit works in Trend Micro Email Security and Hosted Email Security.

Details

Below are the rate limit values:

Direction	Inbound	Outbound
By IP address	500 messages per minute per sender IP address	1,000 messages per 5 minutes per sender IP address
By email address	200 messages per minute per recipient email address	500 messages per 10 minutes per sender email address

If any of these rate limits is reached, message delivery will be delayed until the rate goes below the limit at a later time. For more details on this scenario, see "Rate limit temporarily exceeded" shows as Block Reason for blocked or delayed emails.

Rating:

Category:

Configure

Solution Id:

000283803

Feedback

Did this article help you?

Thank you for your feedback!

What was the problem with this article?

The image(s) in the article did not display properly.

The article did not provide detailed procedure.

The article is hard to understand and follow.

The video did not play properly.

The article did not resolve my issue.

Others. Please specify.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

Thanks for voting.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.