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Deep Security Manager service does not start automatically when Linux OS starts

    • Updated:
    • 15 Jan 2021
    • Product/Version:
    • Deep Security 11.0
    • Deep Security 12.0
    • Deep Security 20.0
    • Platform:
    • N/A
Summary

The Deep Security Manager (DSM) services do not start automatically when the Linux OS boots if the Deep Security Manager is installed on a network drive.

Details
Public

After installing the Deep Security Manager (DSM), a symbolic link /etc/rc.d/init.d/dsm_s is auto-created which points to /opt/dsm/dsm_s (or to your specific DSM installation folder). During the process at OS startup, /etc/rc.d/init.d/dsm_s is executed before /opt is mounted. The reference destination does not exist and the automatic startup fails.

 

In these situations, messages record the situation where /opt is mounted after the execution of /etc/rc.d/init.d/dsm_s fails. The following shows in /var/log/message:

systemd-sysv-generator [xxxx]: stat () failed on /etc/rc.d/init.d/dsm_s: No such file or directory
  ...
systemd: Mounting / opt ...

Workaround

To resolve the issue, create a script that delays the startup of dsm_s.

  1. Create a new script /etc/rc.d/init.d/dsm_bootup for DSM startup with the following contents.
    #!/bin/sh
    # chkconfig: 345 10 90
    # description: dsm_bootup
     
    echo "For DSM bootup only"
    sleep 100s
     
    ## If DSM is not installed on /opt/dsm, please change to the correct installation path
    sh /opt/dsm/dsm_s start
  2. Grant an execute permission to the created script with the command below.
    chmod +x /etc/rc.d/init.d/dsm_bootup
  3. Add the script to the autoboot list using the following command.
    cd /etc/rc.d/init.d
    chkconfig --add dsm_bootup
    chkconfig dsm_bootup on
  4. Reboot the OS and check that dsm_s boots deferred.
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Rating:
Category:
Troubleshoot
Solution Id:
000283959
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