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Remote Manager (TMRM) Systems Update for January 2021

    • Updated:
    • 26 Jan 2021
    • Product/Version:
    • Remote Manager All
    • Platform:
Summary

Trend Micro will be performing scheduled maintenance on Remote Manager (TMRM) during the following time period:

  • Region: United States, Latin America Regions, APEC, Others
    Date and Time (UTC+8)Los AngelesBerlinTokyo
    2021/01/26 19:00Tue 03:00Tue 12:00Tue 20:00
     
    Japan will be excluded from this deployment.
     
  • Region: Europe, Middle East, Africa
    Date and Time (UTC+8)Los AngelesBerlinTokyo
    2021/01/26, 10:00Mon 18:00Tue 03:00Tue 11:00

Maintenance Type: Systems Update

Details
Public

Impact on Service

There is no expected service downtime during the maintenance period.

What’s New

FeatureDescription
Turn on WFXDR feature automatically by license and feature flag

Turn on WFXDR feature for partner which has customer with EDR add-on license which provides the following SOC offerings:

  • Noteworthy Event widget/list and notifications
  • Mitigation actions to Noteworthy objects
  • Cross Customer Endpoint and IOC Sweeping
  • Cross Customer Email Sweeping
Noteworthy event notification to partner

Enables partner notification for Noteworthy events which contains the following information:

  • Customer
  • Received Time
  • Analysis Chain
  • Noteworthy Objects
  • Affected Endpoints
  • Event ID
  • Event Details
 
Partner can configure whether to receive email notification for noteworthy events
 

Take note that new features only support English UI. For partners from non-English regions, English UI will be the one available for RM Pro after release.

We appreciate your patience as we conduct this scheduled maintenance to enhance our service. We will endeavor to minimize any impact to you during this process.

For support assistance, contact Trend Micro Technical Support or your assigned Customer Service Manager..

Premium
Internal
Partner
Rating:
Category:
Update
Solution Id:
000284481
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