Summary
Beginning on March 31, 2021, Trend Micro will no longer accept credit card payments for Trend Micro Cloud One - Workload Security or Deep Security as a Service. Customers currently subscribed using the Cleverbridge credit card billing option will need to transition to a support payment option before March 31st to avoid any potential interruption in service.
Details
Beginning on March 31, 2021, customers with the account type Deep Security as a Service Subscription will no longer be able to pay for the service through Trend Micro's billing partner - Cleverbridge. To avoid any potential interruption in service, customers are asked to transition to a support billing option for the service before March 31st. After this date, accounts that have not been transitioned to a support payment option will be converted in a Freemium account - which has a limit of only 5 concurrent protected systems.
Instructions on changing your subscription can be found at: https://cloudone.trendmicro.com/docs/billing/billing-method-change/#change-from-legacy-workload-billing-methods.
Customers who wish to continue using a Pay as You Go billing option are encouraged to subscribe to the Trend Micro Cloud One listing on AWS. Please see https://cloudone.trendmicro.com/docs/billing/sign-up/ for more information.
Instructions on changing your subscription can be found at: https://cloudone.trendmicro.com/docs/billing/billing-method-change/#change-from-legacy-workload-billing-methods.
Customers who wish to continue using a Pay as You Go billing option are encouraged to subscribe to the Trend Micro Cloud One listing on AWS. Please see https://cloudone.trendmicro.com/docs/billing/sign-up/ for more information.
