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Deep Discovery Director (DDD) Cloud Upgrade Deployment and Maintenance

    • Updated:
    • 30 Jan 2021
    • Product/Version:
    • Deep Discovery Director 5.2
    • Platform:
Summary

Trend Micro Deep Discovery Director (DDD) Cloud version will be undergoing an upgrade deployment and maintenance to apply the latest updates.

The following are the major enhancements for the upgrade deployment:

  • Enhanced on-boarding flow of DDI customers
  • Support the reset flows from Network Inventory App
  • Support Single Sign-on (SSO) to Deep Discovery Inspector(DDI) and DDD consoles
  • Several user experience enhancements, etc.
Details
Public

Impact during maintenance period

  • New customers: No Impact.
  • Existing customers with version 5.2.0 with hotfix 1342: No Impact
  • Existing customers with the version before 5.2.0 with hotfix 1342: Unable to logon their Trend Micro DDD Cloud web console during the maintenance period.
 
Please be advised that the downtime for each provision is expected to be around 3 hours within the maintenance period.
 

DDD Cloud version and hot fix information can be found on the Web console > Help page as shown in the following image.

hot fix information

Maintenance Period

Taipei TimeRegionStart TimeEnd Time
(Batch 1)
2021-02-04 00:00:00
Japan2021-02-04
01:00:00 JST (GMT+9)
2021-02-04
04:00:00 JST(GMT+9)
(Batch 2)
2021-02-04 10:00:00
Europe2021-02-04
03:00:00 CET (GMT+1)
2021-02-04
06:00:00 CET (GMT+1)
(Batch 3)
2021-02-04 14:00:00
Americas2021-02-04
01:00:00 CET (GMT-5)
2021-02-04
04:00:00 CET (GMT-5)
(Batch 4)
2021-02-05 00:00:00
Singapore2021-02-05
00:00:00 JST (GMT+8)
2021-02-05
03:00:00 JST (GMT+8)
(Batch 5)
2021-02-05 14:00:00
Americas2021-02-05
01:00:00 CET (GMT-5)
2021-02-05
04:00:00 CET (GMT-5)
(Batch 6)
2021-02-08 14:00:00
Americas2021-02-08
01:00:00 CET (GMT-5)
2021-02-08
04:00:00 CET (GMT-5)

For support assistance, contact Trend Micro Technical Support.

Premium
Internal
Partner
Rating:
Category:
Upgrade; SPEC
Solution Id:
000284862
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