Trend Micro Mobile Security for Enterprise (TMMS) Critical Patch release to upgrade Apple Push Notification service (APNs) provider API

- Updated:
- 10 Feb 2021
- Product/Version:
- Mobile Security For Enterprise 9.8
- Platform:

Summary

APNs will no longer support the legacy binary protocol after March 31, 2021, which is used in TMMS for Enterprise. A Critical Patch will be released to upgrade APNs provider API.

For more details please refer to the article, Apple Developer: Updated APNs provider API deadline.

Details

Impact on Server and Agent:

TMMS 9.8 which is using the full mode with Local Communication Server will have these issues after March 31, 2021:

All MDM features on iOS devices will not work (remote lock, remote wipe, MDM features in policy, etc).

There will be no impact to:

All Android devices
TMMS Security Scan Only mode
TMMS full mode with Cloud Communication Server

Recommendation for Mitigation:

Upgrade the TMMS server to 9.8 SP5 Critical Patch Build 3128

Download Link:

EN version: Download Critical Patch Build 3128
JP version: ETA is February 20, 2021

We appreciate your patience as we are conducting this upgrade to avoid this issue.

Rating:

Category:

Upgrade; Update

Solution Id:

000285597

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