Summary
Trend Micro Deep Discovery Director (DDD) Cloud version will be undergoing an upgrade deployment and maintenance to apply the latest updates.
Major enhancement for the upgrade deployment:
- Update license grace period to 30 days in the DDD – Network Analytics as a Service.
Details
Impact during maintenance period
All existing customers with DDD Cloud version will be unable to log on to their DDD Cloud web console during the maintenance period.
Please be advised that the downtime for each provision is expected to be around 3 hours within the maintenance period.
Maintenance Period
| Taipei Time | Region | Start Time | End Time |
|---|---|---|---|
| (Batch 1) 2021-02-25 00:00:00 | Japan | 2021-02-25 01:00:00 JST (GMT+9) | 2021-02-25 04:00:00 JST(GMT+9) |
| (Batch 2) 2021-02-25 00:00:00 | Singapore | 2021-02-25 00:00:00 SGT (GMT+8) | 2021-02-05 03:00:00 SGT (GMT+8) |
| (Batch 3) 2021-02-25 10:00:00 | Europe | 2021-02-25 03:00:00 CET (GMT+1) | 2021-02-25 06:00:00 CET (GMT+1) |
| (Batch 4) 2021-02-25 14:00:00 | Americas | 2021-02-24 01:00:00 EST (GMT-5) | 2021-02-24 04:00:00 EST (GMT-5) |
For support assistance, contact Trend Micro Technical Support.
