Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Trend Micro Global Severity Level Definitions and Target Initial Response Times

    • Updated:
    • 5 Apr 2021
    • Product/Version:
    • Platform:
Summary
The following document outlines Trend Micro's global severity level definitions and target initial response time for commercial (business) customers.

Please note that these do NOT apply to any Japanese language versions of Trend Micro products or services. 
Details
Public

You may view or download the latest version of the Global Severity Level Definitions and Target Initial Response Times document by clicking the button below:

 Download PDF
Premium
Internal
Partner
Rating:
Category:
SPEC
Solution Id:
000285802
Feedback
Did this article help you?

Thank you for your feedback!


*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.