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Unable to install agents using remote install on Apex One servers hosted on Windows Server 2019

    • Updated:
    • 24 Mar 2021
    • Product/Version:
    • Apex One All
    • Platform:
Summary

You cannot install agents using remote install on Windows Server 2019 or on Apex One servers hosted on Windows Server 2019, since Windows Server 2019 has removed SMB1.

Windows Server 2019

The Computer Browser service is no longer available for Windows Server 2019, which is a required service for remote installation using the web console.

Details
Public

To resolve the issue:

  1. On the Services applet, turn on the following services:
    • Function Discovery Provider Host
    • Function Discovery Resource Publication
    • Remote Procedure Call (RPC)
    • Remote Registry

    Windows Server 2019

    Windows Server 2019

  2. Turn on Network Discovery:
    1. On the Services applet, turn on the following:
      • SSDP Discovery
      • UPnP Device Host
      • DNS Client

      Windows Server 2019

      Windows Server 2019

      Windows Server 2019

    2. Open File Explorer.
    3. Right-click Network and then click Properties.

      Windows Server 2019

    4. On the Network and Sharing Center window, click Change Advanced Sharing Settings.

      Windows Server 2019

    5. On the Advanced Sharing Settings window, make sure that Network Discovery and File and printer sharing are turned on.

      Windows Server 2019

  3. Check if the remote installation will populate and will show the Windows Server 2019 machine.

    Windows Server 2019

Premium
Internal
Partner
Rating:
Category:
Troubleshoot; Install; SPEC
Solution Id:
000286017
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