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Excluding USB storage devices and mobile phones in Apex One Device Control

    • Updated:
    • 6 Sep 2021
    • Product/Version:
    • Apex Central All
    • Apex One All
    • Apex One as a Service
    • Platform:
Summary

This article presents how to perform a USB Storage and Mobile Device exclusion using the listdeviceinfo.exe tool available in Apex One.

Details
Public

To exclude these devices:

  1. Download the tool from this link.
  2. Extract the tool.
  3. Plug-in the USB Devices or Mobile Devices to be excluded.
  4. Run listdeviceinfo.exe.

The default web browser should open showing the list of the devices with their corresponding details:

Exclude USB Storage

  1. Log in to Apex One.
  2. Go to Agents > Agent Management > Settings > Device Control Settings.
  3. Click Approved devices.

    Exclude USB Storage

     
    You need to install Apex One Data Loss Prevention (DLP) Plug-in to be able to have the Block option (when selected Approved Devices button appears).
     
  4. Input the corresponding entries in the new window.

    Exclude USB Storage

  5. Click the green + button to add multiple devices.
  6. Click Back.
  7. Click Apply to All Agents or Save.

For more information, refer to Managing Access to External Devices (Data Protection Activated).

  1. Log in to Apex Central or Apex One as a Service.
  2. Go to Policies > Policy Management.
  3. Select the associated policy.
  4. Go to Device Control and select the associated user account.
  5. Click Allowed USB Devices.

    Exclude USB Storage

  6. Input the corresponding entries.

    Exclude USB Storage

  7. Click the green + button to add multiple devices.
  8. Click OK on both Windows.
  9. Click Deploy.

For further concerns, please contact Trend Micro Technical Support.

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Rating:
Category:
Configure
Solution Id:
000286159
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