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Excluding USB storage devices and mobile phones in Apex One Device Control

- Updated:
- 6 Apr 2021
- Product/Version:
- Apex Central All
- Apex One All
- Apex One as a Service
- Platform:

Summary

This article presents how to perform a USB Storage and Mobile Device exclusion using the listdeviceinfo.exe tool available in Apex One.

Details

To exclude these devices:

Download the tool from this link.
Extract the tool.
Plug-in the USB Devices or Mobile Devices to be excluded.
Run listdeviceinfo.exe.

The default web browser should open showing the list of the devices with their corresponding details:

For Apex One On-Premise Users

Log in to Apex One.
Go to Agents > Agent Management > Settings > Device Control Settings.
Click Approved devices.
Input the corresponding entries in the new window.
Click the green + button to add multiple devices.
Click Back.
Click Apply to All Agents or Save.

For Apex Central and Apex One as a Service Users

Log in to Apex Central or Apex One as a Service.
Go to Policies > Policy Management.
Select the associated policy.
Go to Device Control and select the associated user account.
Click Allowed USB Devices.
Input the corresponding entries.
Click the green + button to add multiple devices.
Click OK on both Windows.
Click Deploy.

For further concerns, please contact Trend Micro Technical Support.

Rating:

Category:

Configure

Solution Id:

000286159

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