The following error message appears when installing the Apex One Security Agent:
InstallShield Wizard Completed
The wizard was interrupted before Trend Micro Apex One Security Agent could be completely installed.
To resolve the issue:
- Apply the update for Windows 7 (KB3139923).
- Reinstall the Apex One Security Agent.
If the problem persists, manually remove remnants of the Apex One/OfficeScan agent installation by following the steps in this article, and then try reinstalling the Apex One Security Agent again.
For support assistance, please contact Trend Micro Technical Support.