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Trend Micro Mobile Network Security 1.5 (General) Data Collection Notice

    • Updated:
    • 28 Sep 2021
    • Product/Version:
    • Platform:
Summary

Trend Micro Mobile Network Security 1.5 (General) includes the following modules which may cause the corresponding personal data to be transmitted to Trend Micro. Detailed information and instruction are provided below for opt-out of the personal data collection by disabling specific modules. Modules that cannot be disabled are indicated below.:

To see where this data is processed, refer to our list of data centers and authorized data subprocessors and their locations.

Details
Public

URL Filtering

When Smart Protection Network is selected on the Smart Protection screen, each URL accessed by an endpoint user is sent to the Trend Micro Smart Protection Network to determine the category of the URL.

To stop sending accessed URLs to the Trend Micro Smart Protection Network, select Local database.

Data collected
  • URLs accessed by an endpoint user
Console locationAdministration > Smart Protection
Console settings
  • Smart Protection Source

    URL Filtering

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Smart Feedback

Smart Feedback enables you to participate, share, and leverage Trend Micro’s global database of threat related intelligence to rapidly identify and defend against potential threats within your unique network environment.

Data collected
  • System information:

    • CPU information
    • Memory size, end user license agreement, unique universal ID, seconds since last boot
    • Component version numbers
    • Timestamp to start collecting the feedback data, timestamp to end collecting the feedback data
  • URLs that cannot be categorized
  • Security event statistics:

    • Rule ID of a triggered event
    • Hit count of the rule ID
  • Hit counts and hit rates of the local URL database
Console LocationThis feature is enabled by default. Please contact Trend Micro to enable or disable this feature.

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Business Intelligence Foundation Connect

Business Intelligence Foundation Connect enables Trend Micro to understand how customers use Trend Micro products, how they enable features or modules, and the health statuses of the product.

Data collected
  • Product Information:

    • Component version numbers, UUID, names of instances, number of CPU cores, memory size, storage size
  • Peak usage:

    • Memory, CPU, number of service subscribers, network traffic, number of network connections, and others
  • Number of system abnormal counts:

    • Service restart count, OS reboot count, reconnect attempt count, and other counts
  • System status:

    • Instance status (online, active, standby)
    • Database healthy status, and other system status
Console LocationThis feature is enabled by default. Please contact Trend Micro to enable or disable this feature.

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Premium
Internal
Partner
Rating:
Category:
Configure
Solution Id:
000289090
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