Trend Micro - Securing Your Journey to the Cloud Business
Support
Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Manually updating the pattern file on ServerProtect

    • Updated:
    • 24 Nov 2016
    • Product/Version:
    • ServerProtect for EMC Celerra 5.8
    • ServerProtect for Microsoft Windows/Novell Netware 5.8
    • ServerProtect for Network Appliance Filer 5.8
    • ServerProtect for Storage 6.0
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Standard
    • Windows 2008 Enterprise
    • Windows 2008 Server R2
    • Windows 2008 Standard
    • Windows 2012 Enterprise
Summary

Manually update the pattern file on the ServerProtect Information Server. After the update, you will be able to deploy it to all Normal Server(s).

Details
Public

If you are unable to automatically download and update the pattern files on your Normal/Scan servers, do the following:

 
This procedure can also be applied for Bandage/Controlled/Official pattern release.
  1. Download the latest pattern file.
  2. Stop the Trend ServerProtect service.
  3. Copy the pattern file to the Normal/Scan servers.
    • ...\Trend\SProtect directory - 32-bit Normal/Scan server
    • ...\Trend\SProtect\x64 directory - 64-bit Normal/Scan server
  4. Start the Trend ServerProtect service.
Premium
Internal
Rating:
Category:
Update
Solution Id:
0119758
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.
Related Articles