Trend Micro - Securing Your Journey to the Cloud Business
Support
Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Smconf.nsf template is incomplete after installing the ScanMail for Domino (SMD) configuration database

    • Updated:
    • 17 Sep 2015
    • Product/Version:
    • ScanMail for Lotus Domino 5.0
    • Platform:
    • Windows 2000 Advanced Server
    • Windows 2000 Server
    • Windows 2003 Enterprise
    • Windows 2003 Standard
    • Windows 2008 Enterprise
    • Windows 2008 Standard
Summary
The smconf.nsf template is incomplete upon installation of the SMD configuration database.
Even after recreating the smconf.nsf database from the template, the resulting database has one field missing.
When you go to the Configuration and click Policies the template file doesn't show in smconf.ntf.
Details
Public
To resolve the issue, do the following:
  1. Go to the Administration section on the left side of smconf.nsf.
  2. Select the Access Control section.
  3. Make sure that the new user or group is added in this section.
  4. Check if the same account in Step 3 has View Policies enabled.
  5. Click the Save and Close button.
  6. Apply the changes to ACL by clicking Apply Settings to ACL.
Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
0121878
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

Related Articles