Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Moving the ServerProtect Information Server (IS) from Windows 2000 to Windows 2003

    • Updated:
    • 7 May 2013
    • Product/Version:
    • ServerProtect for Microsoft Windows/Novell Netware 5.7
    • ServerProtect for Microsoft Windows/Novell Netware 5.8
    • Platform:
    • Windows 2000 Server
    • Windows 2003 Enterprise
    • Windows 2003 Standard Server Edition
Summary
The current IS server is on a Windows 2000 server and as the ServerProtect administrator, you want to move it to a Windows 2003 server.
The Normal Servers (NS) are in a mix of Windows 2000 and 2003 servers and you want to know how this will affect the ability of the IS to deploy new installations of the Normal Servers to both Windows 2000 and 2003 servers.
Details
Public
The IS can be moved from a Windows 2000 server to a Windows 2003 server. Also, it can deploy to all the NS in both server versions.
Before setting up a new Information Store, when using remote install, note that this process does not require the NS on the IS to be the source server. The source server should be a similar server to the destination server.
For example: Exchange/Exchange, File/File, Print/Print, so that exclusions can be automatically propagated.
To set up the new Information Store:
  • Install an NS using remote install.
  • After the NS has been installed, use the SPNT management console to move the IS to the new NS.
Important: Before moving the IS, export the ServerProtect registry using the registry editor. Go to HKLM\SOFTWARE\TrendMicro\ServerProtect\CurrentVersion.
The important registry hives under CurrentVersion are InformationServer and Task. The first hive holds the Normal Server tree, which the management console uses, while the second hive holds the list or tasks that each NS executes.
If the process of moving the IS fails, use the exported registry file to restore the list of NS on the old or new IS.
Premium
Internal
Rating:
Category:
Migrate
Solution Id:
0123951
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support


To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.


Need More Help?

Create a technical support case if you need further support.