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Verifying the successful installation of the OfficeScan server

    • Updated:
    • 29 Nov 2017
    • Product/Version:
    • OfficeScan XG.All
    • Platform:
    • Windows 2000 Advanced Server
    • Windows 2000 Server
    • Windows 2003 Standard Server Edition
    • Windows XP Home
Summary

This article shows how to verify if the installation of the OSCE server is successful.

Details
Public

To verify:

  1. Check if the Ofcservice.exe file is located in the\PCCSRV\Web\Service directory.
  2. Open the command prompt and enter the services.msc command. The OfficeScan Master Service should be running.
  3. Go to Task Manager > Processes and check if the following OfficeScan processes exist:
    • OfcService.exe
    • DbServer.exe
  4. Open the command prompt and enter the regedit command. Make sure that the registry keys for the following path are on the server:
    • x86: HKLM\Software\Trend Micro\OfficScan
    • x64: HKLM\Software\Wow6432Node\Trend Micro\OfficScan
  5. Check the installation logs:
    • If the Setup Wizard was used for the installation, check if the ofcmas.log file is in the Windows directory.
    • If a silent installation was performed, check the value for ResultCode in the setup.log file. The value "0" indicates that the silent server installation was successfully completed.
Premium
Internal
Rating:
Category:
Install
Solution Id:
0124084
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