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Backing up and restoring websites on the Internet Information Services (IIS) Manager

    • Updated:
    • 17 Oct 2016
    • Product/Version:
    • OfficeScan 10.6
    • OfficeScan 11.0
    • OfficeScan XG.All
    • Platform:
    • Windows 2000 Server
    • Windows 2003 Enterprise
    • Windows 2003 Standard Server Edition
    • Windows 2012 Standard
    • Windows 2012 Standard R2
Summary

For instances where the IIS is malfunctioning, the website of a Trend Micro product like OfficeScan may not work properly or even stop working.

Reinstalling IIS will fix this but you will lose all the settings and configurations of all the websites under IIS. You need to back up all the settings and configurations and restore it after reinstallation.

Details
Public

To back up and restore the websites in IIS:

 
This solution was simulated on a Windows 2003 Server Standard Edition and can also be applied logically on a Windows 2000 server, as well as other similar Windows IIS Manager. However, this is not applicable to IIS 7.0 and above.
  1. Open the IIS Manager.
  2. Right-click the machine labeled as Local computer.
  3. Click All Tasks > Backup/Restore Configuration > Create Backup.
  4. Type a name for the backed up configuration and then click OK.
  5. Click Close.
  6. Open the C:\WINDOWS\system32\inetsrv\MetaBack directory and copy the created backup to a local folder.
  7. Reinstall IIS.
  8. Open the local folder and copy the backup file to the C:\WINDOWS\system32\inetsrv\MetaBack directory.
  9. Open the IIS Manager.
  10. Right-click the machine labeled as Local computer.
  11. Click All Tasks > Backup/Restore Configuration.
  12. Select the backup name and then click Restore > Yes > OK.
  13. Click Close.
Premium
Internal
Rating:
Category:
Configure
Solution Id:
0124952
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