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Manually updating the ScanMail for Exchange (SMEX) pattern files

- Updated:
- 25 Mar 2019
- Product/Version:
- ScanMail for Exchange 10.0
- ScanMail for Exchange 11.0
- ScanMail for Exchange 12.0
- ScanMail for Exchange 12.5
- ScanMail for Exchange 12.5
- ScanMail for Exchange 14.0
- ScanMail for Exchange 14.0
- Platform:
- Windows 2000 Advanced Server
- Windows 2000 Server
- Windows 2003 Standard Server Edition

Summary

The administrator is unable to update the SMEX pattern files using the ActiveUpdate process.

Details

To manually update pattern files:

Download the latest copy of the pattern file from the Trend Micro web site on the ScanMail server.
Stop the following ScanMail services:
- ScanMail for Microsoft Exchange Master Service
- ScanMail for Microsoft Exchange Remote Configuration Server
Backup and replace lpt$vpn.xxx with the latest pattern file that was downloaded to the following directories:
- ..\engine\vsapi\pattern\latest
- ..\engine\vsapi\pattern\primary
- ..\engine\vsapi\pattern\secondary
Restart the following services:
- SMEX Master Service
- ScanMail for Microsoft Exchange Remote Configuration Server
Open the SMEX management console and verify that is using the latest pattern file.

Rating:

Category:

Upgrade; Update

Solution Id:

0125047

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