Summary
User should start the EMC CAVA and ServerProtect services using specific credentials and following a particular order, within a limited amount of time. Otherwise, a serial number error will occur.
Details
Do the following:
- Log in using the service account under which the EMC CAVA service is running.
- Start the EMC CAVA service.
Note: User should perform steps 1 to 2 within two (2) to three (3) minutes. - Start the ServerProtect service.
- Start the EMC Celerra console.
- On the EMC Celerra console, start the virus scan.