Starting the EMC CAVA and ServerProtect services in ServerProtect for EMC Celerra (SP-EMC)

- Updated:
- 24 Nov 2016
- Product/Version:
- ServerProtect for EMC Celerra 5.8
- Platform:
- Windows 2003 Enterprise
- Windows 2003 Standard
- Windows 2008 Enterprise
- Windows 2008 Server R2

Summary

User should start the EMC CAVA and ServerProtect services using specific credentials and following a particular order, within a limited amount of time. Otherwise, a serial number error will occur.

Details

Do the following:

Log in using the service account under which the EMC CAVA service is running.
Start the EMC CAVA service.

Note: User should perform steps 1 to 2 within two (2) to three (3) minutes.
Start the ServerProtect service.
Start the EMC Celerra console.
On the EMC Celerra console, start the virus scan.

Any deviation from the order or credentials would cause issues in running CAVA or ServerProtect service.

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Rating:

Category:

Configure; Register

Solution Id:

0127552

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