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Disabling prescan during client installation in OfficeScan/Apex One On-Premise

    • Updated:
    • 27 Jan 2021
    • Product/Version:
    • OfficeScan 11.0
    • OfficeScan 11.0
    • OfficeScan XG
    • OfficeScan XG.All
    • Platform:
    • Windows 10
    • Windows 10 32-bit
    • Windows 10 64-bit
    • Windows 2003 Datacenter 64-bit
    • Windows 2003 Enterprise
    • Windows 2003 Server R2
    • Windows 2003 Standard 64-bit
    • Windows 2008 32-Bit
    • Windows 2008 64-Bit
    • Windows 2008 Datacenter
    • Windows 2008 Datacenter 64-bit
    • Windows 2008 Enterprise
    • Windows 2008 Enterprise 64-bit
    • Windows 2008 Server R2 Enterprise
    • Windows 2008 Standard
    • Windows 2008 Standard 64-bit
    • Windows 2008 Web Server Edition
    • Windows 2008 Web Server Edition 64-bit
    • Windows 2012 Datacenter R2
    • Windows 2012 Enterprise
    • Windows 2012 Enterprise R2
    • Windows 2012 Server Essential R2
    • Windows 2012 Server Essentials
    • Windows 2012 Standard
    • Windows 2012 Standard R2
    • Windows 7 32-Bit
    • Windows 7 64-Bit
    • Windows 8 32-Bit
    • Windows 8 64-Bit
    • Windows 8.1 32-Bit
    • Windows 8.1 64-Bit
Summary

This article answers the following questions:

  • What are the available options for users to disable prescan during OfficeScan client / Apex One agent installation?
  • Is there a command line switch for the install.exe file in the \PCCSRV\PCCNT\Disk1 folder of the OfficeScan/Apex One server that can disable prescan?
Details
Public

No, there are no command line switches for install.exe, but the user can do the following to disable pre-scan when performing OfficeScan client / Apex One agent installations:

Install using Autopcc.exe without Pre-scan

  1. On the OfficeScan/Apex One server, go to the \PCCSRV\Autopcc.cfg directory.
  2. Open the AutoPCC.INI file using Notepad Editor.
  3. Under the [INSTALL] section, make the following changes:

    [Install]
    NoPrescan=1

     
    Change the value of the NoPrescan parameter from "0" to "1".
  4. Save and close the file.
  5. Proceed with the installation by running the following command on the client/agent machine:

    \\{IP or FQDN of OfficeScan/Apex One On-Premise}\ofcscan\AutoPCC.exe

    Autopcc

 
If the problem persists, please contact Trend Micro Technical Support for further assistance.
 

Install using the Client Packager Tool without Pre-scan

  1. On the OfficeScan/Apex One server, go to the \PCCSRV\Admin\Utility\ClientPackager directory.
  2. Run ClnPack.exe.
  3. Select the "Disable prescan (only for fresh install)" checkbox.
  4. Configure the other desired settings and then click Create.
  5. Send the package via email or copy it to a CD. This can be used to install the OfficeScan client / Apex One agent.
Premium
Internal
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Rating:
Category:
Install
Solution Id:
1028732
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