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Moving ServerProtect Normal Servers to a new Information Server on a different subnet

    • Updated:
    • 23 Jul 2015
    • Product/Version:
    • ServerProtect for Microsoft Windows/Novell Netware 5.8
    • ServerProtect for Storage 6.0
    • Platform:
    • Windows 2000 Advanced Server
    • Windows 2003 Enterprise Server
    • Windows 2003 Standard Server Edition
    • Windows 2008 Enterprise
    • Windows 2008 Standard
Summary

When deploying a new version of ServerProtect or when restructuring your network infrastructure, you need to migrate the Normal Servers to the new Information Server. This article provides the steps on how to perform this task via the management console.

Details
Public

Follow these steps:

  1. Open the management console of the original Information Server (IS).
  2. Go to Information Server > Backup IS Data
  3. Provide the necessary information in the dialog box that appears:
    1. The target folder using UNC format (e.g. \{\servernameofnewISserver}\c$)
    2. Username and password of the target folder
  4. Click Do
  5. Log out of the Management Console.
  6. Open the Services applet and stop the Trend ServerProtect Agent service.
  7. Go to the new IS and open its Management Console.
  8. Go to Information Server > Restore IS Data
  9. Provide the necessary information in the dialog box:
    1. The UNC shared folder in the Restore From field
    2. Username and password
  10. Click Do.
     
    All online Normal Servers (NS) will be migrated to the new IS.

If an NS shows a stop sign during the migration, follow this solution:

  1. Open the management console of the new IS.
  2. Right-click the domain of the server that shows a stop sign.
  3. Select Add a Normal Server then specify the target server. Ensure that the Trend ServerProtect service is running on the target server.
Premium
Internal
Rating:
Category:
Migrate
Solution Id:
1033575
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