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Information about blocked emails you can find in the Hosted Email Security (HES) and Trend Micro Email Security (TMEMS) console

    • Updated:
    • 20 Oct 2021
    • Product/Version:
    • Hosted Email Security
    • Hosted Email Security 3.0
    • Hosted Email Security 3.0
    • Trend Micro Email Security
    • Platform:
    • Not Applicable N/A
Summary

Find out what type of data about blocked emails you can see on the console of HES and TMEMS.

Details
Public

When you search mail tracking logs, the Blocked Traffic tab on the HES/TMEMS console lists the email traffic blocked by Email Reputation Services (ERS).

To know more about the types of data displayed for blocked traffic, refer to the following topics:

 
  • Hosted Email Security (HES) does not have the capability to export reports or export the logs from the Mail Tracking Logs.
  • Trend Micro Email Security (TMEMS) can export mail tracking logs, policy event logs, and URL click tracking logs to CSV files from the log result page. The most efficient way to query mail tracking information is to provide both sender and recipient email addresses within a time range that you want to search. For an email message that has multiple recipients, the result will be organized as one recipient per entry.
 
Premium
Internal
Partner
Rating:
Category:
Troubleshoot
Solution Id:
1034631
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