Summary
Find out what type of data about blocked emails you can see on the console of HES and TMEMS.
Details
When you search mail tracking logs, the Blocked Traffic tab on the HES/TMEMS console lists the email traffic blocked by Email Reputation Services (ERS).
To know more about the types of data displayed for blocked traffic, refer to the following topics:
- For HES: About the Blocked Traffic Tab
- For TMEMS: Blocked Message Details
- Hosted Email Security (HES) does not have the capability to export reports or export the logs from the Mail Tracking Logs.
- Trend Micro Email Security (TMEMS) can export mail tracking logs, policy event logs, and URL click tracking logs to CSV files from the log result page. The most efficient way to query mail tracking information is to provide both sender and recipient email addresses within a time range that you want to search. For an email message that has multiple recipients, the result will be organized as one recipient per entry.
