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Service levels of Hosted Email Security (HES)

    • Updated:
    • 20 Sep 2016
    • Product/Version:
    • Hosted Email Security 3.0
    • Platform:
    • Not Applicable N/A
Summary

Identify the different service levels of HES and HES - Inbound Filtering.

Details
Public

HES - Inbound Filtering

The standard level of service provides the following:

  • Multi-tiered anti-spam and anti-phishing protection for inbound email traffic
  • Simplified management console that has pre-set protection defaults, which are updated and tuned by Trend Micro
  • Web-based End User Quarantine
  • Allows the following user-level capabilities:

    • Anti-virus and IP connection spam prevention
    • Access to reports, mail tracking, and password administration, and creation of Approved Senders list
 
Standard anti-virus policies cannot be changed.

HES

  • The advanced service of HES provides the following:
  • All the functionalities in the standard level
  • Outbound message scanning In-depth content filtering: Email messages and attachments can be filtered based on keywords, lexicons, and attachment characteristics
  • Policy management: Ability for administrators to create custom policies (create and modify rights)
  • More customized filtering rules
Premium
Internal
Rating:
Category:
Configure
Solution Id:
1034894
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