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Deploying clients using disk imaging in OfficeScan/Apex One

    • Updated:
    • 29 Jul 2020
    • Product/Version:
    • Apex One 2019
    • Apex One 2019.All
    • OfficeScan 11.0
    • OfficeScan 11.0
    • OfficeScan XG
    • OfficeScan XG.All
    • Platform:
    • N/A N/A
    • Windows 10
    • Windows 10 32-bit
    • Windows 10 64-bit
    • Windows 2003 Datacenter 64-bit
    • Windows 2003 Enterprise
    • Windows 2003 Enterprise 64-bit
    • Windows 2003 Enterprise Server
    • Windows 2003 Server R2
    • Windows 2003 Standard
    • Windows 2003 Standard 64-bit
    • Windows 2003 Standard Server Edition
    • Windows 2008 32-Bit
    • Windows 2008 64-Bit
    • Windows 2008 Datacenter
    • Windows 2008 Datacenter 64-bit
    • Windows 2008 Enterprise
    • Windows 2008 Enterprise 64-bit
    • Windows 2008 Server Core
    • Windows 2008 Server R2 Enterprise
    • Windows 2008 Standard
    • Windows 2008 Standard 64-bit
    • Windows 2008 Web Server Edition
    • Windows 2008 Web Server Edition 64-bit
    • Windows 2012 Datacenter
    • Windows 2012 Datacenter R2
    • Windows 2012 Enterprise
    • Windows 2012 Enterprise R2
    • Windows 2012 Server Essential R2
    • Windows 2012 Server Essentials
    • Windows 2012 Server R2
    • Windows 2012 Standard
    • Windows 2012 Standard R2
    • Windows 2012 Web Server Edition
    • Windows 2016 Server Core
    • Windows 2016 Server Datacenter
    • Windows 2016 Server Standard
    • Windows 7 32-Bit
    • Windows 7 64-Bit
    • Windows 8 32-Bit
    • Windows 8 64-Bit
    • Windows 8.1 32-Bit
    • Windows 8.1 64-Bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Home
    • Windows XP Professional
    • Windows XP Professional 64-bit

Disk imaging allows you to create an image of an OfficeScan client using a third-party disk imaging software and use this image to create clones on other computers on the network.

OfficeScan/Apex One clients installed using disk imaging need a Globally Unique Identifier (GUID) so that the OfficeScan/Apex One server can identify clients individually.

This article contains steps on how to use an OfficeScan tool called Image Setup (ImgSetup.exe) to ensure a unique OfficeScan/Apex One client GUID for each of the clones.


Video Guide

Step-by-step Guide

To use ImgSetup.exe:

  1. Install the operating system, the preferred applications, and the OfficeScan/Apex One client software on a computer that will be used as source of the disk image.
  2. Copy the imgsetup.exe file to the client machine.

    Client Disk Imaging

  3. Run imgsetup.exe as Administrator.

    Client Disk Imaging

    A RUN registry key will be created under HKEY_LOCAL_MACHINE.

  4. Use your disk-imaging application to create a disk image of the OfficeScan/Apex One client.
  5. Deploy the image created by the application.

When the newly-imaged machine is being started for the first time, imgsetup.exe will automatically start and create a new GUID value. The client will report this new GUID to the server and then the server will create a new record for the new client.

The Image Setup tool creates a new GUID, but it does not change the computer name in the OfficeScan/Apex One database. To avoid having two machines with the same name, you must manually change the computer name or domain name of the cloned OfficeScan/Apex One client.

After a new GUID is generated, the agent will report to the default domain or specified domain depending on the agent grouping setting.

To verify if the OfficeScan/Apex One client disk imaging deployment is successful:

  1. Verify if the system tray icon of the OfficeScan/Apex One client appears as "Online".
  2. Log on to the Web Console, choose the Agents menu > Connection Verification.
  3. Click Verify Now.
  4. Open the client console of the cloned OfficeScan/Apex One clients.
  5. Right-click the agent in the system tray and choose Component Versions.
  6. Verify if the GUID is different from that of the source OfficeScan/Apex One client.

    Component Versions

Deploy; Install
Solution Id:
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