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Adding a domain to be managed in Hosted Email Security (HES)

    • Updated:
    • 17 Oct 2016
    • Product/Version:
    • Hosted Email Security 3.0
    • Platform:
    • Not Applicable N/A
Summary

This article shows you how to add a domain to be managed by HES.

Details
Public

To add a domain: 

  1. Log on to the HES or HES - Inbound Filtering console.
  2. Go to Domains > Add.
  3. Enter the following information:
    • new domain name
    • IP address or fully qualified domain name (FQDN)
    • port number of its mail server
    • number of seats assigned to this domain
    • test email account (Use this email address as the recipient for a test message to confirm delivery through HES.)

    Add Domain

     

  4. Select Enable outbound filtering and then provide the IP address of the target outbound server(s). The Enable outbound filtering option is not available in HES - Inbound Filtering accounts. 
  5. Click Add Domain.

The domain request will go into an "activating" status. It may take 24-48 hours to complete the process. A confirmation email from HES/HES - Inbound Filtering Support will be sent to the address registered to the HES/HES - Inbound Filtering account, and the request status will then enter a "verifying" state if the domain's MX records are not yet redirected to HES. Once the domain is redirected successfully, it enters an "activated" state. At this point you may send a test email to check the mail functionality.

Premium
Internal
Rating:
Category:
Configure
Solution Id:
1035623
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