Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Appian Enterprise slows down or hangs when installed with OfficeScan or ServerProtect

    • Updated:
    • 13 Apr 2016
    • Product/Version:
    • ServerProtect for Linux 3.0
    • ServerProtect for Microsoft Windows/Novell Netware 5.8
    • Platform:
    • Linux - Red Hat RHEL 3 32-bit
    • Windows 2003 Enterprise Server
    • Windows 2003 Standard Server Edition
Summary

Appian Enterprise is a multiplatform software suite that runs on Linux, Windows and Solaris operating systems. When installed on a machine running OfficeScan or ServerProtect, the program may run slowly or hang when the Trend Micro product performs a scan.

Details
Public

To resolve this issue, you need to add the location of the Appian Enterprise database to the scan exclusion list. You can find the database by searching for files with the .kdb extension.

Premium
Internal
Rating:
Category:
Configure; Troubleshoot
Solution Id:
1035660
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support


To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.


Need More Help?

Create a technical support case if you need further support.