After installing IMSS, you notice that not all the services are installed.
To install the services:
- Open the command prompt.
- Go to the Program Files\Trend Micro\IMSS\bin folder.
- Run the following command for each service:
All services must be set to "Automatic" Startup Type.
- TrendMicro IMSS Task Services
imsstasks.exe -install
- TrendMicro IMSS Manager
imssmgr.exe -install
- TrendMicro IMSS Scan Service
IMSSService.exe -install
- TrendMicro IMSS Policy Service
imssps.exe -install
- TrendMicro IMSS CMAgent Service
imsscmagent.exe -install
- TrendMicro IMSS SMTP Service
tsmtpd.exe --install-auto
- TrendMicro IMSS IPProfiler
foxdns.exe -install
- TrendMicro IMSS Task Services
- Go to Program Files\Trend Micro\IMSS\ui\adminUI\bin folder and run the following to install IMSS web console:
imssService.bat install
- Confirm that the IMSS console is now accessible.
If you encounter an error when following the procedure, download and run the CDT utility. Collect and submit the log to Trend Micro Technical Support.